Psychological Support

Below we guide you through different support options. More formal support is needed if you may be suffering  form depression or anxiety 

Your GP

Yours may be your best source of help or referral, especially if they are already aware of any problems you have. 

NHSETV Medic Support

Free confidential psychological support, hosted by Oxford Health.
The service offers a rapid response and access to psychological work and cognitive behaviour therapy. Some examples of problems Medic Support have helped people address include:

  • Workload responsibilities & stress 
  • Conflict with colleagues + bullying 
  • Relationship and family troubles
  • Grief and loss
  • Response to trauma 
  • Low self esteem

Offered to all NHSETV trainees

Confidential

Rapid response service

Flexible timings

Referral to Medic Support

You can refer yourself, or you can be referred by a colleague such as an educational supervisor, or occupational health physician.

You can contact Medic Support confidentially by sending a brief email to: medic.support@oxfordhealth.nhs.uk. Please leave a phone number that you would be happy to be contacted on. We aim to call you back within 5 working days to discuss any queries you may have, to tell you a little more about our service and to set up an initial appointment. If you are unsure whether you want/need our help, please do not hesitate to get in touch to find out more about the service. We would be very happy to help you think this through.

Regional Support

Buckinghamshire Healthcare NHS Trust (BHT)

Occupational Health

BHT Wellbeing team

Offers counselling and CBT

Introduction to Mindfulness Based Cognitive Therapy 1-hour workshop on MS Teams

Mindfulness training offered to teams/groups of doctors on request

Self-referral by calling 01296 315998 or by email: bht.staffwellbeing@nhs.net

Employee assistance programme: www.vivup.co.uk

Mental health helpline for Bucks and Oxon: 01865 904 997

Berkshire Healthcare NHS Foundation Trust (BHFT

Occupational Health

Employee Assistance Programme – 0800 085 1376

24/7 confidential care advice line by CiC

Free to all employees

Support is available for whatever issues you might be facing, including work stress, depression, marriage and relationship issues, legal concerns, coping with change, parenting issues, financial problems, etc

Balint group

Berkshire Wellbeing matters

​For NHS or social care employees that live or work in Berkshire

https://www.berkshirehealthcare.nhs.uk/wellbeingmatters/

Wellbeing line – ​0300 365 8880 (9am – 4pm Mon-Fri)

Email: wellbeingline@berkshire.nhs.uk

Confidential helpline to listen to staff concerns and identify the most appropriate support available

Central & North West London NHS Foundation Trust (CNWL)

Trust Wellbeing page – link

POWR (Positive Occupational & Wellbeing Resource) – online resource which supports you to take personal responsibility for your own wellbeing and identify areas in life you are performing well in and areas which require encouragement or help.

Staying Well at Work Service – tailored employment related support for staff experiencing mental ill health.

Balint Groups

Frimley Health NHS Foundation Trust (FHFT)

Occupational Health 

Employee Assistance line – 0844 891 0353 (Heath Assured EAP)

Confidential support services on a range of topics from mental wellbeing and other health issues to financial or legal information

Berkshire Wellbeing matters

​For NHS or social care employees that live or work in Berkshire

https://www.berkshirehealthcare.nhs.uk/wellbeingmatters/

Wellbeing line – ​0300 365 8880 (9am – 4pm Mon-Fri)

Email: wellbeingline@berkshire.nhs.uk

Confidential helpline to listen to staff concerns and identify the most appropriate support available

Milton Keynes University Hospital NHS Foundation Trust (MKUH)

Occupational Health

Staff health & wellbeing

01908 995255 (ext 85255) 9am-5pm Mon-Fri

staff.hwb@mkuh.nhs.uk

Vivup Employee Assistance Programme – 03303 800 658 

03303 800 658 – Telephone access to qualified counselling professionals 24/7

Independent and confidential support and access to online CBT programme ​

BLMK Keeping well – www.keepingwellblmk.nhs.uk

Psychological and wellbeing services for healthcare professionals living in Bedford, Luton or MK

Oxford Health NHS Foundation Trust

Occupational Health

Health & Wellbeing intranet page (only accessible with OHFT email account)

Balint Groups

Employee Assistance Programme – 0800 030 5182

24/7 confidential care advice line by Heath Assured

Free to all employees and family members (username and password available in the intranet)

You matter – www.oxfordhealth.nhs.uk/youmatter/hub/

​Staff Mental Health & Wellbeing Hub for health and care staff in Buckinghamshire and Oxfordshire

Offering 2-3 appointments to facilitate discussion, mental health screening and signposting

​0800 145 6568 (8am – 4pm Mon-Fri) or email: youmatter@oxfordhealth.nhs.uk

Oxford University Hospitals NHS Foundation Trust (OUH)

Centre for Occupational Health and Wellbeing (website)

Guide to health and wellness (website)

01865 223325 (8am – 4pm Monday to Friday) 

OccupationalHealthJR@ouh.nhs.uk

Employee Assistance Programme  

Open 24/7 – Offers immediate support and various counselling options

0800 174319

carefirst-lifestyle.co.uk (Username: ouh Password: employee) 

You matter – www.oxfordhealth.nhs.uk/youmatter/hub/

​Staff Mental Health & Wellbeing Hub for health and care staff in Buckinghamshire and Oxfordshire

Offering 2-3 appointments to facilitate discussion, mental health screening and signposting

​0800 145 6568 (8am – 4pm Mon-Fri) or email: youmatter@oxfordhealth.nhs.u​k

Royal Berkshire NHS Foundation Trust (RBH)

Occupational Health

Employee Assistance line 0800 028 0199 

Health Assured provides confidential support services on a range of topics from mental wellbeing and other health issues to financial or legal information.

The My Health Advance mobile App is also available and you can find the RBH access code on the RBH Health and Wellbeing page on the intranet.

Berkshire Wellbeing matters​For NHS or social care employees that live or work in Berkshire

https://www.berkshirehealthcare.nhs.uk/wellbeingmatters/

Wellbeing line – ​0300 365 8880 (9am – 4pm Mon-Fri)

Email: wellbeingline@berkshire.nhs.uk

Confidential helpline to listen to staff concerns and identify the most appropriate support available

Seasonal care packs – Comprehensive guide to staff about Health and Wellbeing support available locally, regionally and nationally. This can be accessed via the RBH Health and Wellbeing page on the intranet.

NHS Primary Care Talking Therapies


Evidence-based talking therapies, currently fast tracking NHS staff. You can refer yourself or be referred by your GP.

Supporting Staff after the Death of a Child

This new framework has been developed with the aim of providing support to bereaved parents who are health care staff after the death of a baby or child at any gestation or age. The framework is to support bereaved parents themselves, line managers, supervisors, and colleagues. It provides guidance for supporting staff in the immediate aftermath of the child/ren’s death and a framework for supporting a return to work.  While it has been developed with the OUH and therefore some aspects are Trust-specific, there is much more which is widely relevant for all health care staff. To download framework, click here.

National Support

National NHS Staff Support Line

0300 131 7000 or text FRONTLINE to 85258

Support, signposting and confidential listening available

7.00 am – 11.00 pm daily 

24/7 via text. 

BMA

0330 123 1245

Offers counselling, peer support and psychotherapy for doctors & medical students. 24/7

Not just BMA members